Credit card processing is currently unavailable due to banking restrictions on hemp products sold in Australia.
To pay by credit card, please contact Brendan on 0497 631 818. Bank Transfer available at checkout, along with Afterpay.

Refund and Returns Policy

Thank you for shopping at Cornucopia Apothecary

If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:
– The product was purchased in the last 30 days.
– The product is in its original packaging.
– The product isn’t used or damaged.
– You have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.

Sending a Return

To initiate a return, contact us at support@cornucopia-apothecary.com with your receipt or proof of purchase, and we will guide you through the process for returning your product.

Please note that customers are responsible for the shipping costs of returned items. When we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.

 

Damaged Items

If you received a damaged product, please notify us immediately for assistance.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
– By email: support@cornucopia-apothecary.com

 

Policy Changes

Cornucopia Apothecary reserves the right to modify this refund and returns policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.