Credit card processing is currently unavailable due to banking restrictions on hemp products sold in Australia.
To pay by credit card, please contact Brendan on 0497 631 818. Bank Transfer available at checkout, along with Afterpay.
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Shipping Policy

Domestic Shipping

At Cornucopia Apothecary, we are committed to delivering your order promptly and efficiently. We ship orders on Mondays, Wednesdays, and Fridays, ensuring your products are dispatched quickly so you can start enjoying our natural wellness products as soon as possible.

  • All orders placed within Australia enjoy free shipping, with no minimum purchase required.
  • Orders are shipped directly from our location in Baringhup West, Victoria 3463.
  • Please allow 1-2 business days for order processing and an additional 2-5 business days for delivery, depending on your location within Australia.

International Shipping

We’re delighted to offer our range of products to customers around the globe. For international shipping, we calculate rates based on the average cost to send a package from our location to various international destinations via Australia Post, minus the average cost of domestic shipping, to maintain fairness and extend our free shipping policy globally.

  • International shipping costs will be calculated at checkout based on the weight and dimensions of your order, as well as the destination country.
  • International customers are responsible for any customs duties, taxes, or other fees incurred upon the package’s arrival in the destination country.
  • Estimated delivery times for international orders can vary greatly depending on the destination and local customs processes, typically ranging from 7-21 business days.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery on the Australia Post website or the postal service of your destination country if applicable.

Issues and Inquiries

If you have any questions or concerns about your order or shipping, please don’t hesitate to contact us at support@cornucopia-apothecary.com. Our customer support team is here to ensure a smooth and satisfying shopping experience.

Changes and Cancellations

If you need to change or cancel your order, please contact us immediately. While we cannot guarantee that we will be able to amend your order once it has been placed, we will do our utmost to accommodate your request.

Damaged or Lost Orders

In the rare event that your order arrives damaged, or if it has not arrived within the expected timeframe, please contact us. We will investigate the issue and provide a replacement or refund as necessary.

Return Policy

For information on returns, please refer to our Return Policy page.

Agreement to Policy

By placing an order at Cornucopia Apothecary, you are agreeing to this shipping policy. We reserve the right to update or change our shipping policy at any time.